Watch list for Corporate professionals who want to pretend they’re still NerdsI have been enjoying a bunch of good TV about the future of AI and Technology and thought I’d share a list. This is in no particular order…9h ago9h ago
CX Strategy: Value Ratios in Journey ManagementUncharacteristically, for the past 2 weeks all I have been thinking about is the practice of journey design, how we use journeys to guide…9h ago9h ago
Designing AI to Human Interfaces: ChatGPT v Manus v Copilot (v Plaud)Trigger warning: if you’re a designer spending all your time thinking about this, don’t come at me. I went about the “research” that went…Jun 8A response icon1Jun 8A response icon1
I love my Plaud and I am not ashamed to say it. But …A week or so ago when OpenAI’s Sam Altman announced that they had partnered with (acquired) Jonny Ive’s design consultancy, I was…Jun 8Jun 8
Learning in the age of GenAII wrote something a few weeks ago about an “undercover” employment crisis which only a few in the mainstream talk about because it’s…May 18May 18
Uncomfortable takes: car marketing is missing the point and soon we’ll be buying cars off AmazonA week ago I gleefully shared a post by the Digital Manager of Skoda in the UK sharing the news that Skoda had started a trial with Amazon…May 11May 11
Uncomfortable takes: train LLMs on the internet and were getting somewhere darkI was on the way to Deal this weekend and was listening to a podcast on AI (shocker!) and, as we usually do, me and my husband barely made…May 5May 5
Uncomfortable takes: is it a recession if it only affects the people you don’t like?I have been having some hard times at work. You can imagine why, it’s always the same things but now with the added layers of economy…Apr 27Apr 27
What happens when everyone can code?I spend a fair amount of time around people who are interested in technology. So a lot of them have started to use AI not to get answers to…Apr 26Apr 26
Uncomfortable takes: single function things are everywhereI am obsessed with this one thing: women who recommend single function items from Amazon.Apr 26Apr 26
